Mwasalat, through “Ferries” service, transports more than 210,000 passengers and 9100 tons of cargo on Shannah- Masirah route since the beginning of COVID-19 pandemic.

Mwasalat "Ferries" service between Masirah Island and Shanna Port has contributed greatly to facilitating the movement of passengers between the island and the mainland, and enhancing economic activities and services.

Also It has made continuous efforts to transport passengers, cargo and vehicles to and from Masirah Island, as it has transported more than 210,000 passengers and 65,000 vehicles and trucks through which more than 9100 tons of cargo have been transported since the beginning of Covid 19 pandemic until the end of the first quarter of 2021.

Despite the challenges posed by the pandemic at the level of public transport services in the Sultanate, Mwasalat was keen to sustain its operations on Shannah - Masirah route, and to implement more than 2800 trips, while emphasizing the provision of its services under a safe and healthy environment by implementing a number of preventive and precautionary measures, including complies with the restrictions set by the concerned authorities to confront COVID-19 pandemic. “Ferries” services were also characterized to meet the needs of the island’s residents by responding to various circumstances and challenges, by reducing the capacity of each trip up to 50% in a way that ensures social distancing between passengers and reducing movement inside the cabin during the trip, in addition to implement a number of precautionary measures, including temperature check for all passengers, sterilization measures at cabin before and fter each trip, in addition to aligning the trips departure dates in a manner that is commensurate with the needs of people and vital sectors on the island.

This growing demand for the “Ferries” service to Masirah reflects the effectiveness and efficiency of the ferry fleet, and its achievement of many social, tourism and economic roles, by providing multiple, simplified and new travel options for travelers according to the highest standards of safety and hospitality, and marketing them on all media platforms, believing that success is linked to customer satisfaction.

In order to enhance its efforts to provide integrated public transport services for the community of citizens, residents and tourists in the land and sea sectors, Mwasalat launched Muscat-Shanna-Masirah ruote in April 2018 by using buses from Muscat to Shannah, then taking ferries to cross to Masirah Island, in addition to Integration of customer service outlets for bus and ferry services in the various governorates of the Sultanate.

The National Ferries Company started its operational services on the line (Shanna - Masirah) in August 2014 using its new ferries (Jawharat Masirah) and (Shanna), which constituted a qualitative leap in the development of local maritime transport.